Refund policy

At Gigi Laser Designs, each product is custom-made with care and personalized just for you. Due to the nature of our items, all sales are final once production has begun.

❌ We do not accept:

  • Returns

  • Exchanges

  • Cancellations after production has started

✅ We only offer replacements or refunds if:

  • Your item arrives damaged

  • There is a defect or mistake on our part

If there is an issue with your order, please contact us within 3 days of delivery with:

  • A clear photo of the item

  • Your order number

  • A description of the problem

We’ll do our best to make it right.


📩 Contact

If you have questions or concerns, email us at: info@gigilaserdesigns.com