FAQ

What is your turnaround time?

Our standard processing time is 1–3 business days. Custom items may take longer depending on personalization.

Can I request a proof before engraving?

Yes — digital proofs are available upon request. Leave a note at checkout or contact us.

Do you create fully custom items?

Absolutely! We love bringing your ideas to life. Please reach out via our contact form.

Can you engrave my logo?

Yes! We can engrave logos or business graphics. Just be sure to upload a high-quality file.

How do I care for my engraved cutting board?

Hand wash only — do not soak in water. Avoid harsh soaps to preserve the engraving.

What pen should I use to fill in the birth stats?

We recommend a fine point Sharpie or Paper Mate Flair pen for best results.

Do you offer returns?

Because our items are personalized and made to order, we do not accept returns. However, if there's an issue, please contact us.